formywork.com offers 100'S of products at £0.00 cost, our customers will see this at the checkout. Where products cannot be set at zero cost, we will aim to offer the most competitive rates as possible even if it means absorbing some of the shipping cost.
We value transparency with our customers. We are NOT a next day delivery service. Due to the nature of the products and where the supplier is located, delivery times vary.
We will always try to dispatch the goods from a supplier nearer to you. The average delivery times are around 12 days but often is much less. We advise that you allow for the longest delivery time. Some items such as electric bikes & Treadmills or other items with electronic components may take up to 30 days to be delivered or more depending on the item. Whenever possible we will confirm the estimated delivery time before fulfilling the order.
Once you place your order, we will aim to fulfil it within 24 hours. If your order contains multiple items from multiple suppliers, we will aim to ship only when ALL the items have been collated in one shipping bundle, However, depending on the supplier shipping policies, your order may be shipped at different times.
Once that is done, our fulfilment centre will inform you by email that your orders is on its way, the estimated delivery times and the tracking information.
formyworkout.com also offers our customers the facility to get extra tracking information whenever you need. Just Click here to access our tracking page
In the eventuality that you change your mind about the purchase, you can request order cancellation within 14 days from purchase. Should the order have already been shipped, the order cannot be cancelled at this point, you may however request return/refund within 14 days after you have received. Refund will be issued within 14 days from receipt of the returned items.
Due to Hygiene, product integrity and general health preservation of future customers to whom we might sell the returns items to, there are a few products where returns are NOT accepted:
1- Underwear (including sports bras), swimwear - including burkinis
2- Any Item were the original seal or package has been damaged
If in doubt please contact us at email@example.com and we will advise on the steps to follow. 100's of our items already come with free return service.